China's postal industry recorded a business turnoverof 976.5 billion yuan last year, up 32% year-on-year.
The industry generated revenue of 664.5 billion yuanlast year, up 23.5% year-on-year, excluding directrevenue of Postal Savings Bank of China, accordingto the report.
A total of 40.1 billion deliveries were made in China last year, rising by 28% year-on-year.
Business revenue of the country's delivery companies reached 495 billion yuan, a 24.5% year-on-year increase, according to the report.
Consumers' satisfaction with the general postal service and express service remained stable, with consumers' satisfaction rate of complaint treatment reaching 98.2 percent last year.